When the public sees genuine people it tells them that the news is not fake or staged or even your so-called "reality TV shows." It's not only tough for the family members we interview but also the reporter him/herself because they're trying to stay strong themselves as they see the families break down throughout the interview. You have to think fast on WHAT types of questions to ask and HOW to ask them...just as if the victims were YOUR family.
A GOOD reporter will not bombard the family with too many questions, or simply rude ones. Give them time to respond and really try to FEEL what they're feeling because I know EVERYONE has lost someone special to them or knows someone who has. We are all humans no matter what our profession may be and I know TV journalists are not so liked because we are persistent in chasing our story but adding the other elements: compassion, dedication, accuracy, and hard-working...a reporter can work in ANY situation and really be APPRECIATED by the work we do!